The Universal Service Administrative Company (USAC) released its 2010 Annual Report. Among the goals of the Annual Report is to provide the Federal Communications Commission and Congress details about the non-profit company's activities, expenses, and performance measures regarding its management of the Universal Service Fund programs.
The E-rate program is one of the four Universal Service Programs administered by USAC.
Highlights from the report include:
- USAC expenses decreased by $80 million from 2009. According to the report, USAC spent $3.3 million in USF audits which is down from $87 million in 2009
- There were 4,181 E-rate service providers in 2010 which is up from 3,878 in 2009
- On average, USAC continues to process E-rate payments in 7 days or less
- On average, it typically takes USAC 76 days to process an appeal
- In 2010, USAC received 1,959 appeals which is up from 1,167 in 2009
