The Universal Service Administrative Company (USAC) has redesigned its website in order to make it easier to find various reference materials and information regarding the four Programs USAC administers. When you go to www.sl.universalservice.org you will be redirected to www.universalservice.org/sl/. There is a "schools and libraries' section which describes the process and a "service provider" section which provides information that a service provider would need to know in order to participate in the E-rate program. If you are having problems locating information on the new site while USAC continues the ongoing development, contact the SLD information hotline at 1/888-203-8100.
USAC Redesigns Website
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Our mission is to provide high-quality consulting and support services for the needs of E-rate program participants. We consult with applicants to help them understand, effectively utilize, and maintain compliance with E-rate rules and regulations. We help prepare and submit paperwork, and interact with program administrators on our clients’ behalf.