Please ensure Javascript is enabled for purposes of website accessibility
John Harrington, CEMP

Leadership Is About What You Make Easier

There’s a lot happening right now.

Policy questions without immediate answers.
Big initiatives moving in parallel.
Teams balancing urgency with exhaustion.
Leaders being asked to decide before the picture is fully clear.

In seasons like this, leadership is often misunderstood. It’s easy to think the job is to have all the answers, to move faster, or to push harder.

I’m increasingly convinced the real work of leadership is something quieter.

It’s about what you make easier for others.

Make the mission easier to see

When things get complex, people don’t lose motivation first — they lose clarity.

One of the most helpful things a leader can do is continually bring conversations back to why the work matters. Not in slogans or speeches, but in practical framing:

“Here’s what we’re solving for.”
“Here’s who this ultimately serves.”
“Here’s what matters most right now.”

When the mission is visible, people can navigate uncertainty with confidence. When it isn’t, even small decisions feel heavy.

Make decisions easier to live with

Not every decision will be perfect. Most won’t be.

What people look for instead is coherence:

  • Does this decision make sense given what we know?
  • Does it align with our values?
  • Does it respect the trade-offs being asked of the team?

Clear reasoning builds trust, even when outcomes are still unfolding. Silence or ambiguity tends to do the opposite.

Make alignment easier than assumption

In fast-moving environments, assumptions multiply quickly. Different teams solve different parts of the problem, often with incomplete context.

Leaders add value by slowing things down just enough to reconnect the dots:

  • surfacing assumptions,
  • naming tensions,
  • and checking that everyone is still solving the same problem.

Alignment isn’t a one-time event. It’s ongoing maintenance — and it prevents a lot of unnecessary friction.

Make steadiness contagious

People take cues from how leaders respond to pressure.

A steady presence doesn’t mean minimizing risk or pretending things are simple. It means holding complexity without amplifying anxiety. It means modelling calm, curiosity, and perspective when it would be easy to react instead.

Tone travels faster than instructions.

A quiet measure of leadership

I’ve come to believe that one of the best ways to measure leadership isn’t by what gets done, but by how the work feels to the people doing it.

  • Did you make the mission clearer?
  • Did you make the decision space more navigable?
  • Did you make the environment calmer, not heavier?

In complicated seasons, leaders don’t remove complexity. They help others move through it with confidence.

That’s work worth doing.

question icon

We’re here to help!

Our mission is to provide high-quality consulting and support services for the needs of E-rate program participants. We consult with applicants to help them understand, effectively utilize, and maintain compliance with E-rate rules and regulations. We help prepare and submit paperwork, and interact with program administrators on our clients’ behalf.

Request a Consultation